Managed Services
Get the best value from your technology.
Partner with a team of experts that will take you from just managing your cloud to innovating in it.
We provide support, managed backup, managed cloud, and managed security services to customers globally. We offer bespoke, flexible IT managed services that suit your needs. Whether you are focused on adopting the cloud, proactively monitoring your estate, or improving your ITIL and business processes, we have a service that can help.
Managed Services
Get the best value from your technology.
Partner with a team of experts that will take you from just managing your cloud to innovating in it.
We provide support, managed backup, managed cloud, and managed security services to customers globally. We offer bespoke, flexible IT managed services that suit your needs. Whether you are focused on adopting the cloud, proactively monitoring your estate, or improving your ITIL and business processes, we have a service that can help.
Provide more capability to your company end-users
Allow in-house IT to focus on more strategic IT problems
Free your team to focus on your business' core competencies
Flexible managed services that keep you secure and evolve as you do
People-powered support
24/7 Support
ITIL based support model
SLA backed support contract
Direct support for end users or in-house IT staff (third line support)
Disaster recovery
Proactive monitoring
Cloud infrastructure and Networks we support
Enabling success for everyone
Like everything we do, our approach to cloud enablement is people-first. We take the time to understand your people’s roles, tasks, and challenges stopping them from fulfilling their potential for your business. Then we can streamline, automate, and improve their processes and modernise apps and services to provide the level of usability and accessibility they need. We ensure your cloud gives them the freedom to innovate with all of their capabilities, on a platform that fits their working lives. After all, your cloud is really their cloud.
Our managed services
Service Desk
- 9:00 am to 5:00 pm – 5 days a week Service Desk
- 9:00 am to 5:00 pm – 7 days a week Service Desk inc Bank Holidays
- 24 hours a day, 365 days a year Service Desk
Tailored support based incidents
Services – Quarterly or Annual
- Optimisation assessment – Remedial actions report
- Quarterly, 6 monthly account review meeting
- Isolated disaster recovery test
- Full disaster recovery test
- Daily checks
- Capacity planning
- Account director days
- Architect as a service
- Storage audit
- Network audit
- Infrastructure audit
- Monitoring audit
- Patching
M365 Managed Services
- Moves, Adds, Changes, Deletes
- Security
- Optimisation
- License Compliance / Monitoring
Our managed services
Service Desk
- 9:00 am to 5:00 pm – 5 days a week Service Desk
- 9:00 am to 5:00 pm – 7 Days a week Service Desk inc Bank Holidays
- 24 hours a day, 365 days a year Service Desk
Tailored support based incidents
Services – Quarterly or Annual
- Optimisation assessment – Remedial actions report
- Quarterly, 6 monthly account review meeting
- Isolated disaster recovery test
- Full disaster recovery test
- Daily checks
- Capacity planning
- Account director days
- Architect as a service
- Storage audit
- Network audit
- Infrastructure audit
- Monitoring audit
- Patching
M365 Managed Services
- Moves, Adds, Changes, Deletes
- Security
- Optimisation
- License Compliance / Monitoring
We get results
Better cost control
Improved risk management
High availability, efficiency and productivity
Future-proofing IT services
We get results
Better cost control
Improved risk management
High availability, efficiency and productivity
Future-proofing IT services
Let's talk
Want to discuss how FITTS can support you? Contact us today and we can start exploring the possibilities.
Let's talk
Want to discuss how FITTS can support you? Contact us today and we can start exploring the possibilities.