End User Device Management
This service provides ongoing management and support for an organisation’s end-user devices, including laptops, desktops, and mobile devices. It includes device provisioning, software deployment, and security management.
About this service
- End-user device infrastructure optimisation: Optimise the organisation’s end-user device infrastructure to ensure it performs efficiently and effectively.
- Ongoing support and maintenance: Provide ongoing support and maintenance of the organisation’s end-user devices to ensure that they are always up-to-date and secure.
- User management: Ensure that user access to end-user devices is managed securely and according to best practices.
- Security and compliance management: Ensure that the organisation’s end-user devices are in compliance with industry standards and regulations.
- Application deployment and management: Deploy and manage applications on the end-user device platform.
Benefits of outsourcing:
- Access to expertise: By outsourcing End User Device Management, the organisation gains access to expertise in managing and securing end user devices.
- Reduced costs: Outsourcing End User Device Management can be more cost-effective than hiring a full-time end user device specialist.
- Reduced risk: By implementing best practices for end user device management, the organisation can reduce the risk of data breaches and other cybersecurity incidents.
Risk management benefits:
- Enhanced cybersecurity risk mitigation: Implementing best practices for end user device management can help mitigate cybersecurity risks by ensuring that end user devices are secure and that data is protected.
- Compliance: Implementing best practices for end user device management can help the organisation meet regulatory and compliance requirements related to data security and privacy.
- Increased operational efficiency: Optimising end user device management can help the organisation improve operational efficiency and reduce the risk of system downtime.
- End-user device configuration and setup
- End-user device security and access management
- End-user device monitoring and support
- End-user device backup and recovery
- End-user device troubleshooting and repair
- End-user device lifecycle management
Reporting Activities:
- End-user device configuration report
- End-user device security report
- End-user device monitoring report
- End-user device backup and recovery report
- End-user device troubleshooting report
- End-user device lifecycle management report
- End-user device procurement
- End-user device hardware and software installation