End User Device Management

This service provides ongoing management and support for an organisation’s end-user devices, including laptops, desktops, and mobile devices. It includes device provisioning, software deployment, and security management.

About this service

  • End-user device infrastructure optimisation: Optimise the organisation’s end-user device infrastructure to ensure it performs efficiently and effectively.
  • Ongoing support and maintenance: Provide ongoing support and maintenance of the organisation’s end-user devices to ensure that they are always up-to-date and secure.
  • User management: Ensure that user access to end-user devices is managed securely and according to best practices.
  • Security and compliance management: Ensure that the organisation’s end-user devices are in compliance with industry standards and regulations.
  • Application deployment and management: Deploy and manage applications on the end-user device platform.

Benefits of outsourcing:

  • Access to expertise: By outsourcing End User Device Management, the organisation gains access to expertise in managing and securing end user devices.
  • Reduced costs: Outsourcing End User Device Management can be more cost-effective than hiring a full-time end user device specialist.
  • Reduced risk: By implementing best practices for end user device management, the organisation can reduce the risk of data breaches and other cybersecurity incidents.

Risk management benefits:

  • Enhanced cybersecurity risk mitigation: Implementing best practices for end user device management can help mitigate cybersecurity risks by ensuring that end user devices are secure and that data is protected.
  • Compliance: Implementing best practices for end user device management can help the organisation meet regulatory and compliance requirements related to data security and privacy.
  • Increased operational efficiency: Optimising end user device management can help the organisation improve operational efficiency and reduce the risk of system downtime.
  • End-user device configuration and setup
  • End-user device security and access management
  • End-user device monitoring and support
  • End-user device backup and recovery
  • End-user device troubleshooting and repair
  • End-user device lifecycle management

Reporting Activities:

  • End-user device configuration report
  • End-user device security report
  • End-user device monitoring report
  • End-user device backup and recovery report
  • End-user device troubleshooting report
  • End-user device lifecycle management report
  • End-user device procurement
  • End-user device hardware and software installation

Want to discuss how FITTS can help you manage your Modern Workspace in your organisation?Contact us now