Microsoft 365 Services
This service provides ongoing management and support for an organisation’s Microsoft 365 environment. It includes user management, email management, and collaboration tools.
About this service
- Microsoft 365 infrastructure optimisation: Optimise the organisation’s Microsoft 365 infrastructure to ensure that it is performing efficiently and effectively.
- Ongoing support and maintenance: Provide ongoing support and maintenance of the organisation’s Microsoft 365 environment to ensure that it is always up-to-date and secure.
- User management: Ensure that user access to Microsoft 365 resources is managed securely and according to best practices.
- Security and compliance management: Ensure that the organisation’s Microsoft 365 environment is in compliance with industry standards and regulations.
- Application deployment and management: Deploy and manage applications on the Microsoft 365 platform.
Benefits of outsourcing:
- Access to expertise: By outsourcing Microsoft 365 Management, the organisation gains access to expertise in managing and optimising Microsoft 365 applications and services.
- Reduced costs: Outsourcing Microsoft 365 Management can be more cost-effective than hiring a full-time Microsoft 365 administrator.
- Reduced risk: By implementing best practices for Microsoft 365 management, the organisation can reduce the risk of data breaches and other cybersecurity incidents.
Risk management benefits:
- Enhanced cybersecurity risk mitigation: Implementing best practices for Microsoft 365 management can help mitigate cybersecurity risks by ensuring that the platform is secure and that data is protected.
- Compliance: Implementing best practices for Microsoft 365 management can help the organisation meet regulatory and compliance requirements related to data security and privacy.
- Increased operational efficiency: Optimising Microsoft 365 management can help the organisation improve operational efficiency and reduce the risk of system downtime.
- Microsoft 365 account setup and configuration
- Microsoft 365 resource management and optimisation
- Security and access management
- Microsoft 365 backup and recovery
- Microsoft 365 monitoring and alerting
Reporting Activities:
- Microsoft 365 configuration report
- Microsoft 365 resource utilization report
- Microsoft 365 security report
- Microsoft 365 backup and recovery report
- Microsoft 365 application development
- Microsoft 365 infrastructure architecture design and review
- Remediation of incidents caused by third-party applications or software