Chatbots
Our chatbots leverage AI to provide automated and interactive customer support and engagement.
About this service
- Develop intelligent and engaging chatbots using Azure Bot Framework, a comprehensive toolkit for building conversational AI experiences
- Leverage Azure Cognitive Services, including Language Understanding, LUIS, and QnA Maker, to enhance chatbot capabilities with natural language processing (NLP)
- Integrate seamlessly with Azure channels, such as Azure Web Chat, Microsoft Teams, and Facebook Messenger, to reach a wide audience
- Employ Azure AI services for advanced chatbot functionalities, such as sentiment analysis, personality traits, and recommendation systems
- Utilize Azure Bot Service, a fully managed cloud service, to deploy and manage chatbots with ease and scalability
- Enhance customer service efficiency and reduce support costs by automating routine tasks and providing 24/7 availability
- Personalize customer interactions and improve engagement through natural language understanding and personalized responses
- Gather valuable customer insights and feedback through chatbot conversations
- Strengthen brand presence and reputation by providing a seamless and consistent customer experience
- Enhance productivity and streamline workflows for customer support teams
- Requirement gathering and analysis
- Chatbot design and prototyping using Azure Bot Framework
- Integration with Azure Cognitive Services for natural language processing (NLP)
- Integration with Azure channels for multi-platform deployment
- Development of custom chatbot components and extensions
- Testing and deployment using Azure Bot Service
- Legacy system integration
- Ongoing chatbot maintenance and support beyond the contract period