Your guide to business change management

How people-first communication and engagement make your technology deployment a success.

New technologies promise enormous benefits to your organisation. However, as experienced IT professionals know, new technologies often meet resistance. This eBook argues that the key to successful change is not so much about the technology itself, rather, it’s about the way that it is communicated, and how employees are engaged. Drawing on FITTS’ experience working with medium and large businesses, this guide provides practical tips for business change management using what we call a ‘people-first’ approach.

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In this eBook you will find:

  • Why people are not resistant to change
  • The psychology of IT change
  • Why traditional IT change is letting businesses down
  • An overview of people-first change, why its the best route forward
  • A case study example
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About the author

Hannah Paton-Brown

Head of Business Change

Hannah has been practicing change for a decade in many different guises and has been instrumental in the digital transformation of large private and public sector organisations alike. Hannah has worked with household names such as Whitbread, UBS and Johnson Matthey, along with being one of the first Change Managers to work in Cyber Security at UK Parliament. Hannah has also lead change for individual Members of Parliament and was the lead for the change in digital as Costa was acquired by Coca-Cola in a multi-billion-pound deal in 2018.

Let's talk about your business change

Do you have a plan for change management in your next business technology change project? FITTS offers an entirely free half-day change workshop for businesses thinking of migrating to the latest Microsoft technologies.

To learn more about the change workshop, contact us today.

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