A Leading Bank Group set new security and compliance standards across East Africa while improving workforce productivity for thousands of employees, with rapid Microsoft 365 digital transformation.


The Bank’s group-level business stakeholders and regional entity leadership members agreed the objective was to deliver a step change in employee productivity and satisfaction; with the latest tools for meetings, collaborating and data analytics – to enable true hybrid and mobile working.

This required a transition from fragmented cloud solutions and large on-premise workloads into Microsoft’s unified cloud platform without disruption to day-to-day operations and strengthening, rather than weakening the Bank’s security and compliance posture.


To achieve their objectives, FITTS was selected and first engaged with the group to define the right roadmap to progress from their legacy state to their vision.

This initial phase, supported by a series of Microsoft Cloud Accelerator Workshops, enabled FITTS to gain a deep understanding of point technical challenges prohibiting progress to date. The workshops also helped to understand where the business saw the greatest value and to deliver security and compliance proof of concepts to lay the groundwork for successful cloud adoption.

Following the discovery and planning stages, the programme shifted focus into an accelerated readiness journey where FITTS worked with the Bank’s IT and ISO teams to enrol all global devices into Intune, remediate Azure Active Director and identities, prepare devices and prepare users for the upcoming transformation.

Through a high velocity transformation, the Bank Group were able to deliver cloud services, modern browsers, security enhancements and ways of working changes to over 2,000 employees in just over 14 weeks.


Products & Services

  • Microsoft Teams
  • Exchange Online
  • OneDrive for Business Online
  • Sharepoint Online
  • Power Platform
  • Windows 10
  • Azure Active Directory
  • Microsoft Defender for Endpoint
  • Microsoft 365 E5 Security
  • Microsoft Defender for Office 365
  • Microsoft Defender for Cloud Apps
  • Microsoft 365 Compliance
  • Microsoft Information Protection
  • Insider Risk Management
  • Microsoft Intune